I entered an incorrect address, what do I do?
Please make sure you check your order for accuracy before submitting it. During the ordering process, you will be asked to verify the shipping address(es) for your gift(s). If your order has not yet been fulfilled, then please email our support team with the correct address and order number. We will be glad to change it for you! If you change the shipping address after it has left our facility, you may be charged a $17 change fee by Fedex/UPS. Modiv Brand will not be responsible for packages refused by the recipient, or for incorrect or incomplete shipping addresses. Please include apartment/suite numbers, East/West street assignments, etc. where applicable. Commercial addresses will require a company name and/or suite number to avoid any correction fees.
Delivery instructions do not process through the system and you will need to contact Fedex/UPS directly. We recommend shipping to an address where there will be someone to accept it if there is concern that it might be stolen as we cannot be held responsible and are unable to replace packages.